About Victoria

Victoria established terptree in 2006 with a mission to change the world for deaf people by revamping the everyday deaf employee and deaf customer experience provided by the biggest UK and global brands. 


This all started when, at age 13, she learned British Sign Language BSL when her cousin Max was born profoundly deaf into a hearing family. Her career in the deaf community started at age 19 at the British Deaf Association, where she gained her dream job in the Helpline team and became an integral part of the team that exhibited the charity’s work all around the UK. 


Victoria then established and led a support service for the deaf community in Camden, London. Following this, she worked with a mental health service for deaf people, where she played a pivotal role in projects that enabled deaf people to access information on the Mental Health Act and accessible guidance on various areas of mental health. 

These experiences gave her an understanding of the gaps, and she was determined to change things for the better.


She also trained and registered as a British Sign Language (BSL) interpreter (RSLI) and, in 2005, left the University of Lancashire with a Post Graduate Diploma. 


Her interpreting work has seen her working in a wide range of organisations, including the BBC, Metropolitan Police, House of Common, various FTSE 500 companies, and councils and health authorities across the south of England. She even interpreted for the Prime Minister at the time, David Cameron, when she addressed the Vodafone team at their Newbury HQ. 


Victoria and Team terptree actively work on projects that change the world for deaf people every day. She shares her unique insight into how services can best be provided for deaf people whilst being able to creatively look at cost-effective solutions that can have a huge platform impact on delivery.


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